PRODUCT INFORMATIONS AND SIZE
Is CORPORE Wear´s "Posture Enhancing Undershirt" a medical product? If I have back pain…
CORPORE Wear’s Posture Enhancing Undertshirt is not a medical product. If you suffer from back pain it is advised to see a specialist. CORPORE Wear’s Posture Enhancing Undershirt was created to allow the wearer to be more conscious of their posture in order to improve your overall well-being.
How do I wash your clothing?
Wash at temperature below 40ºC (104ºF). Do not wring out or use a dryer. Do not iron. Steaming and steam treatments not recommended.
What methods of payment do you accept?
You can pay for your order online by using the following: Visa, MasterCard or American Express.
What is Verfied by Visa and MasterCard SecureCode?
Verified by Visa and MasterCard SecureCode are services that protect your card details with a personal password, designed especially for customers who shop online to give added security. They allow you to create your own password, which only you know, to use every time you shop online using these cards.
You need to register your card with a password. You need only do this once, then whenever you use the card to shop online you will be asked to enter the password when you check out.
You can do this as part of the check out process. When you confirm your order you may be asked by your bank if you wish to register your card. If you click yes, you will be directed to the bank’s website in order to do so. Alternatively you can contact the issuer of your card directly to register the card. To find out more about these services, visit the Verified by Visa website or the Mastercard SecureCode website.
Why do you need my mobile number?
If we have any problem with your order we may phone you. We will not pass on your telephone number to any third parties apart from our courier company for delivery information.
DELIVERY, EXCHANGES AND RETURNS
What delivery method do you use and how much is the shipping cost?
We use standard shipping. There is no charge for mailing orders for delivery within the USA on orders of 2 or more products. Orders under 2 products we will charged a flat rate of $5.00.
How long does delivery take?
Within 2-7 working days.
What is your exchange and return policy?
If you are not satisfied or want to exchange an item please contact us.
We understand that you may occasionally want to return items that are not suitable and we are more than happy to help you exchange an item or offer a full refund.
You have up to 15 days from reception of your order to exchange your undershirt for another size or exercise your right of withdrawal.
As soon as the product is received in our warehouse, the refund will be made.
Do I have to pay for my exchange or returns?
Yes, you do. For orders within the The United States of America simply ship back the product with the USPS (United States Postal Service) and upon reception we will refund your money or issue an exchange.
What is your return address?
How will I know you have refunded me?
We will work diligently to refund your money no later than 24 hours after we have receive the returned goods. We will notify you when the refund has been completed on our end so you can confirm this with your financial institution.
PROMOTIONS AND DISCOUNTS
How do I use an offer/discount code?
To use a valid promotional/discount code you can either enter it into the promotional code box on the “my bag” page and click on apply or you can enter this into the promotional code box on the checkout page and select apply to ensure that your discount has been applied.